Kayes Ghana (“we”, “us”, “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, contact us, or purchase our products.

By using our website, you agree to the terms outlined in this Privacy Policy.

We may collect personal information when you:

• Contact us via phone, WhatsApp, email, or website forms
• Request a quote or place an order
• Subscribe to updates or newsletters
• Engage with us on social media

This may include:

• Name
• Phone number
• Email address
• Delivery address
• Project details
• Payment information (processed securely through third‑party providers)

When you visit our website, we may collect:

• IP address
• Browser type
• Device information
• Pages visited
• Time spent on the site

This helps us improve website performance and user experience.

We may use cookies to:

• Improve site functionality
• Analyse website traffic
• Personalise your browsing experience

You can disable cookies in your browser settings.

We use your information to:

• Process orders and enquiries
• Provide customer support
• Improve our products and services
• Send updates, promotions, or important notices
• Enhance website performance and security
• Comply with legal obligations

We do not sell or rent your personal information to third parties.

We may share your information with:

• Delivery partners
• Payment processors
• Service providers who support our operations
• Legal authorities when required by law

All third‑party partners are required to protect your data and use it only for the intended purpose.

We take reasonable technical and organisational measures to protect your information from:

• Unauthorised access
• Loss
• Misuse
• Alteration

However, no online system is completely secure, and we cannot guarantee absolute protection.

We retain your information only for as long as necessary to:

• Fulfil the purpose for which it was collected
• Meet legal or regulatory requirements
• Resolve disputes
• Maintain business records
• 
  

Depending on your location, you may have the right to:

• Access your personal information
• Request corrections
• Request deletion
• Withdraw consent
• Object to certain types of processing

To exercise these rights, contact us using the details below.

Our website may contain links to third‑party sites. We are not responsible for the privacy practices or content of those websites.

We may update this Privacy Policy from time to time. The latest version will always be available on our website.

For questions or concerns about this Privacy Policy, please contact us via:

• WhatsApp
• Phone
• Email