Welcome to Kayes Ghana. By accessing or using our website, products, or services, you agree to be bound by these Terms & Conditions. If you do not agree, please discontinue use of our website.
You agree to use this website for lawful purposes only. You must not:
We reserve the right to restrict access to any part of the website at our discretion.
We aim to provide accurate descriptions, images, and specifications of our brick tiles. However:
We reserve the right to update product information at any time.
By placing an order, you confirm that:
Orders are only confirmed once payment is received and acknowledged by Kayes Ghana.
All prices are stated in Ghanaian Cedis (GHS) unless otherwise specified. We reserve the right to change prices at any time without prior notice.
Delivery timelines are estimates and may vary based on location, availability, and logistics. Kayes Ghana is not liable for delays caused by third‑party transport providers or unforeseen circumstances.
Customers are responsible for:
Due to the nature of construction materials, returns are accepted only if:
Custom orders, special finishes, or cut‑to‑size items are non‑refundable.
Kayes Ghana is not liable for:
Our liability is limited to the value of the product purchased.
All content on this website — including text, images, branding, and design — is the property of Kayes Ghana and may not be copied, reproduced, or distributed without written permission.
We respect your privacy. Any personal information collected is used solely for order processing, communication, and service improvement. For more details, please refer to our Privacy Policy.
Kayes Ghana reserves the right to update or modify these Terms & Conditions at any time. Continued use of the website constitutes acceptance of the updated terms.
For questions or concerns regarding these Terms & Conditions, please contact us via:
At Kayes Ghana, we take pride in the quality of our brick tiles and aim to ensure every customer is satisfied with their purchase. This Refund Policy explains when refunds, returns, or exchanges may be granted.
By placing an order with us, you agree to the terms outlined below.
Due to the nature of construction materials, returns and refunds are only accepted under the following conditions:
You may request a return or refund if the products delivered have clear manufacturing defects.
If you receive the wrong product, colour, quantity, or specification, we will replace or refund the affected items.
Returned items must be:
The following items cannot be returned or refunded:
All return or refund requests must be made within 7 days of delivery or collection. Requests made after this period may not be accepted.
To request a return or refund:
If approved, we will arrange:
Once the returned items are inspected and approved, refunds will be processed within 7–14 business days.
Kayes Ghana is not responsible for:
Such cases are not eligible for refunds or replacements.
For refund or return enquiries, please reach out via:
We’re here to support you and ensure your experience with Kayes Ghana is smooth and professional.
Copyright © 2026 Kayes Ghana Ltd - All Rights Reserved.